Our Mission (Empower)
Empower families and individuals with life skills and knowledge; for achieving sustained self-sufficiency and improved quality of life.
Our Vision (Embrace)
Embrace people in need from all walks of life; as a paramount provider of life-span services and programs.
Our Goals (Energize)
1) Programming: Serve as a model for life-span approaches to innovative programs and services of the highest quality and affordability.
2) Resources: Secure and sustain financial, physical, and human resources to strengthen the value of programs and services that advances their impact on the community.
3) Stewardship: Demonstrate effective development and prudent management of resources, programs, and services that ensure public trust and accountability.
Our Core Values
Family Services, Inc. believes well-functioning families provide emotional, physical, and economic support to their members, and foster the development of important assets which are essential for lifelong happiness and success. To characterize, these assets are:
-
Support – We all need to be surrounded by people who love, appreciate, and accept us.
-
Empowerment – We all need to feel valued and valuable. This happens when we are treated with safety and respect.
-
Boundaries and Expectations – We all need clear rules, consistent consequences, and encouragement to do our best.
-
Constructive Use of Time – We all need opportunities - outside of work and school - to enjoy ourselves, develop new skills, and build positive relationships with others.
-
Commitment to Lifelong Learning – We all need to develop a lasting sense of the importance of learning and a belief in our own abilities.
-
Positive Values – We all need to develop strong guiding values or principles to help us make healthy life choices.
-
Social Competencies – We all need the skills to interact effectively with others and cope with new situations.
-
Positive Identity – We all need a sense of self-worth, power, purpose, and promise.
These characteristics provide the broader context to which we respond with our mission. Our values guide us through our journey. As we persevere with our purpose, we are guided in all of our programs services and activities by these basic operational values:
Exceeding Expectations: The quality of our services will exceed the expectations of our partners, as well as our internal and external customers.
Acting with Integrity: Integrity, trust, honesty, respect and fiscal responsibility form our cornerstone.
Making a Difference: Individually and collectively, we will act to make the greatest positive impact on families and the communities in which they live and work.
Respecting Diversity: We recognize the inherent worth in every individual and the strength which comes from diversity, and we view the family primarily in terms of its status as a functional group rather than in terms of its form.
Encouraging Innovation and Collaboration: We will develop and utilize a holistic perspective to foster collaboration, cooperation, integration, and innovation in all of our relationships with our partners and customers.
Accessibility and Affordability: Agency services are available without regard to race, color, religion, sex, marital status, age, national origin, veteran status, sexual orientation, disability, or political beliefs. Fees for service are assessed on a sliding scale based on family size and income.
Responsible Stewardship: We make the best possible use of the human and financial resources which are invested with us. We are accredited by the Council on Accreditation (COA) and recognized for excellence in meeting Best Practice Standards for program delivery, governance, financial operations, performance and quality improvement. We are also members of the